Open Insurance Platform Roadmap

Strategic development timeline for transforming insurance technology through dual-platform innovation

Our Dual-Platform Architecture

We're building two interconnected platforms that will revolutionize how insurance is bought, sold, and managed. Each platform serves a distinct purpose while working seamlessly together to create a comprehensive ecosystem for consumers, agents, and carriers alike.

Open Insurance

Consumer-facing marketplace enabling direct purchase of health, life, and supplemental insurance products through intuitive digital experiences

  • Multi-product insurance shopping
  • Instant quotes and enrollment
  • AI-powered recommendations

Open OS

Enterprise operating system powering carriers, FMOs, and agencies with comprehensive management tools

  • Euclid analytics platform
  • Agency management system
  • Website builder and content tools
  • Risk detection and compliance

This architecture ensures that every consumer interaction is supported by robust backend systems, while enterprise tools leverage the same technology stack that powers our consumer experiences. The result is a unified platform that scales efficiently across all market segments.

Market Opportunity: A Trillion-Dollar Challenge

The $1.3 trillion insurance sector is ripe for disruption. Outdated systems and traditional approaches lead to widespread inefficiencies: 78% of consumers are frustrated with the buying process, and 60% of agents lack modern tools. This represents a massive, underserved market awaiting transformation.

Consumers

Seeking simple, transparent, and personalized insurance experiences.

Agents

Requiring advanced tools to streamline sales and client management.

Carriers

Demanding innovative solutions for efficient operations and market reach.

FMOs

Leveraging technology to empower their agent networks and scale business.

Our dual-platform approach is uniquely positioned to capture this immense opportunity by delivering tailored solutions to every key player in the ecosystem.

Life Insurance Product Development

Phase I: Web-Based Enrollment

Status: 78% Complete

Traditional click-by-click enrollment experience optimized for conversion and compliance. This foundational phase establishes our core underwriting logic, carrier integrations, and regulatory framework.

  • Multi-carrier quote comparison
  • Streamlined application workflow
  • Real-time eligibility verification
  • Electronic signature integration

Expected completion within current sprint cycle, enabling immediate market entry with proven enrollment patterns.

Phase II: AI-Powered Consumer App

Status: 25% Complete

Revolutionary ChatGPT-style interface that transforms life insurance shopping into a conversational experience. Natural language processing guides consumers through complex decisions with personalized recommendations.

  • Conversational enrollment flow
  • AI-driven needs analysis
  • Context-aware recommendations
  • Voice and text interfaces

Requires expanded carrier partnerships and advanced ML training data before full deployment.

Current Sprint Completions

This week marks critical milestones for two major initiatives launching to internal teams. These releases represent months of development and will significantly enhance our operational capabilities.

95%

Euclid Platform

Analytics and intelligence system launching end of week for full internal team access

90%

NewHealthMD Website

Complete rebuild deploying this week with Payload CMS integration for Ebiflow content management

6-Month Development Timeline: Project Tracks

Our strategic roadmap is organized into parallel development tracks, each focusing on critical initiatives. This approach ensures continuous innovation, dedicated resource allocation, and clear progression paths for our key product lines and foundational platforms. Each track details specific phases, milestones, and interdependencies.

Life Insurance Track

Focuses on expanding our life insurance offerings and leveraging AI for enhanced customer experience.

  • Month 1-2: Phase I Completion & Launch
  • Full internal launch of new Life Insurance product features.
  • Post-launch monitoring and initial feedback collection.
  • Month 3-4: Phase II Development (Alpha)
  • Start development for advanced policy customization and underwriting features.
  • Internal alpha release for testing with a small group.
  • Month 5-6: AI App Beta & Integration
  • Beta launch of the Life Insurance AI companion app for customer support and personalized advice.
  • Integration with Phase II features for a seamless user journey.

Dependency: Phase II requires stable Phase I completion. AI App leverages platform infrastructure for data processing.

Platform Infrastructure Track

Building the robust technical backbone for all product development and operational efficiency.

  • Month 1-2: Euclid & NewHealthMD Deployment
  • Full deployment of Euclid analytics and intelligence system across all internal teams.
  • Production release of NewHealthMD with Payload CMS for efficient content management.
  • Month 3-4: Open OS Expansion Planning
  • Begin architectural planning and initial development for "Open OS" integration to enhance scalability and external API access.
  • Focus on modularity and security.
  • Month 5-6: Enterprise Analytics Suite
  • Launch of a comprehensive enterprise analytics suite, leveraging Euclid data for deeper insights.
  • Provides advanced reporting and predictive modeling capabilities.

Dependency: Euclid is foundational for Enterprise Analytics. NewHealthMD provides a stable content platform.

New Product Development Track

Innovating and expanding our offerings in key market segments, particularly for agents and group clients.

  • Month 3-4: Medicare Platform Beta & ICRA v1
  • Beta launch of the new Medicare platform with core features for selected agents.
  • Initial release of ICRA (Intelligent Customer Relationship Assistant) agent tools v1.
  • Framework development for Group Insurance.
  • Month 5-6: Multi-carrier Medicare Launch
  • Full public launch of the Multi-carrier Medicare platform.
  • Incorporates feedback from beta phase and expands carrier options.

Dependency: Medicare launch benefits from stable platform infrastructure. Group insurance builds on existing frameworks.

Enterprise Tools Track

Developing essential tools to empower our internal teams and agency partners for streamlined operations.

  • Month 3-4: Agent Website Builder (Initial Dev)
  • Begin development of a self-service website builder tool for agents, integrated with NewHealthMD content.
  • Month 5-6: Agency Risk Detection & Management
  • Launch of the Agency Risk Detection System (ARDS), using Euclid data for proactive identification of compliance and performance issues.
  • Integration of ARDS into a broader Agency Management Portal.

Dependency: Agent Website Builder relies on NewHealthMD. Agency Risk Detection is powered by Euclid and Enterprise Analytics.

This restructured timeline clearly delineates responsibilities and highlights the interconnectedness of our projects, ensuring that advancements in one area seamlessly support others. This structured approach facilitates resource planning and ensures that each team understands their contribution to the broader strategic vision.

Open OS Product Suite

Our operating system encompasses a comprehensive suite of tools designed to power every aspect of insurance operations. Each component integrates seamlessly while maintaining focused functionality for specific use cases, serving carriers, FMOs, and agents alike.

Euclid Analytics

Real-time intelligence platform providing actionable insights across sales, operations, and compliance metrics for all stakeholders.

Website Builder

No-code solution enabling agents and FMOs to create compliant, conversion-optimized sites in minutes.

Agency Management

Complete CRM and commission tracking system designed specifically for insurance distribution, benefiting FMOs and agents.

Risk Detection

AI-powered system identifying fraud patterns and compliance issues proactively for carriers and FMOs.

Document Management

Centralized system with version control and compliance tracking, ensuring secure access for all users.

Secure File Sharing

Enables secure, permission-based file exchange and audit trails for seamless intercompany collaboration.

Cloud Storage

Offers automated backup and disaster recovery, ensuring reliable data access and business continuity.

Business Email

Insurance-specific templates and automation for efficient, compliant client communication for agents.

OS Chat System

Facilitates internal team communication and secure client messaging, enhancing responsiveness.

Video Conferencing

Includes screen sharing and recording capabilities for effective meetings with clients, FMOs, and carriers.

App Builder

Empowers users to create custom internal applications without coding, streamlining unique workflows.

Workflow Automation

Tools for streamlining repetitive processes, boosting efficiency for all operational teams.

API Management

Facilitates seamless integration of third-party services, enhancing system interoperability.

AI Co-Pilot

Provides operational guidance and decision support for carriers, FMOs, and agents.

Intelligent Document Processing

Automates processing of claims and applications, reducing manual effort and errors.

Predictive Analytics

Delivers advanced risk assessment and business forecasting, enabling strategic planning.

Commission Tracking

Automates commission tracking and payment processing, ensuring accurate and timely payouts for agents and FMOs.

Compliance Monitoring

Provides continuous compliance monitoring with real-time regulatory update alerts for carriers and FMOs.

Performance Dashboards

Customizable dashboards for KPI tracking across all business units, offering clear insights into performance.

Event Manager

Comprehensive event planning and management system for conferences, training sessions, and client meetings with automated scheduling and attendee tracking.

NHP University LMS

Learning Management System providing comprehensive training programs, certification courses, and continuing education for agents, carriers, and internal teams.

Upcoming Product Launches

The next phase of our roadmap introduces specialized insurance products and advanced tooling. These releases target specific market segments while maintaining our unified platform approach.

Medicare Platform

Comprehensive AEP and OEP enrollment system with multi-carrier integration and CMS compliance built-in

Group Insurance

Employee benefits administration for small to mid-size employers with automated onboarding workflows

ICHRA Agent Tools

Independent contractor risk assessment and management system for agency compliance

Platform Integration Strategy

Every new product leverages Open OS infrastructure while extending Open Insurance consumer capabilities. This dual-platform approach ensures consistency, reduces development time, and creates network effects across our ecosystem.

Backend services built in Open OS automatically generate consumer-facing experiences, while consumer interactions feed data back into enterprise analytics and management tools.

Our Competitive Edge: Revolutionizing Insurance

We stand apart from the competition by merging cutting-edge technology with deep industry insight, creating an ecosystem that is both powerful and future-proof. Our unique approach delivers unparalleled value to carriers, FMOs, and agents alike.

Dual-Platform Architecture

Seamless integration of Open OS for internal operations and Open Insurance for consumer engagement, driving efficiency and scalability.

AI-First Approach

Embedded AI across all products, from risk detection to personalized client communication, enhancing decision-making and automation.

Comprehensive Ecosystem

A holistic suite of interconnected tools that covers every aspect of the insurance value chain, fostering true synergy and collaboration.

Unmatched Speed to Market

Agile development cycles and modular design allow for rapid deployment of new features and products, adapting quickly to market needs.

This integrated strategy creates a competitive moat that is difficult for traditional players and even new insurtechs to replicate, positioning us as the definitive leader in insurance innovation.

Success Metrics & KPIs: Driving Growth & Accountability

Our strategic initiatives are underpinned by clear, measurable objectives. Over the next six months, we are committed to achieving ambitious targets across key areas, ensuring accountability and continuous progress towards revolutionizing the insurance industry.

10K+

New Active Users

Expanding our user base across all platform offerings.

25%

MRR Growth

Achieving significant growth in Monthly Recurring Revenue.

99.9%

Platform Uptime

Ensuring maximum reliability and availability for all services.

+50

NPS Score

Boosting customer loyalty and satisfaction across the board.

50

New Enterprise Clients

Securing new partnerships with leading insurance enterprises.

30%

Automated Task Reduction

Streamlining internal operations through enhanced automation.

These targets reflect our commitment to delivering tangible value and maintaining our leadership position in the evolving insurance technology landscape.

Risk Mitigation & Contingency Planning

We've meticulously identified potential challenges and developed robust backup plans, demonstrating our strategic foresight and commitment to preparedness.

Technical Risks

Mitigated through robust QA, continuous security audits, redundant systems, API version control, and a comprehensive incident response plan.

Market Risks

Addressed by continuous market research, agile product development, a diversified product portfolio, and strategic partnerships to adapt to evolving demands.

Regulatory Risks

Managed with a dedicated compliance team, legal counsel reviews, automated compliance monitoring, and regular staff training on new regulations.

Competitive Risks

Countered by continuous innovation, superior customer experience, strong brand building, and strategic differentiation of our unique ecosystem.

Our proactive approach ensures business continuity and safeguards our growth trajectory, providing confidence to all stakeholders.

Compliance Timeline & Certifications

Achieving critical compliance certifications like SOC 2, HIPAA, and HITRUST is a foundational step for building enterprise trust and market credibility. We are actively working with Diana Garcia to execute this robust 4.5-month plan. Month 1: Initial Assessment & Scope Define audit scope for SOC 2, conduct readiness assessment, and begin documentation for HIPAA requirements. Month 2: Controls Implementation Implement and refine controls for SOC 2, continue HIPAA policy development, and initiate HITRUST CSF gap analysis. Month 3: Audit Readiness & Review Internal review and remediation for SOC 2, finalize HIPAA policies, and begin HITRUST control implementation. Month 4: External Audit & Reporting Undergo SOC 2 Type 1/2 audit, prepare for HIPAA attestation, and progress with HITRUST validation. Month 4.5: Certification Awarded Receive SOC 2 certification, achieve HIPAA compliance, and advance significantly towards HITRUST certification. This structured timeline underscores our commitment to maintaining the highest standards of security and regulatory adherence, bolstering confidence with all our partners and clients.

Key Deliverables: Next Two Months

A detailed breakdown of critical deliverables for the current and upcoming month.

Month 1 (Current)

  • Life Insurance Track: Phase I launch moved to 2nd week of January (awaiting carrier APIs)
  • NHMD projects: due next week Friday
  • Euclid platform changes: for NHP and Trucordia onboarding - due next week Friday
  • Platform Infrastructure: Euclid platform deployment (95% → 100%)
  • Platform Infrastructure: NewHealthMD website launch (90% → 100%)
  • Enterprise Tools: Kiosk development for AFE organization (user registration for Charity and data gathering for selling)

Month 2

  • Life Insurance Track: Phase I full market launch
  • Quotit Engine (OpenOS): due 1st week of January (David Lopez onboarding)
  • Platform Infrastructure: Internal team adoption and feedback collection
  • Platform Infrastructure: Performance optimization and scaling
  • Enterprise Tools: Event Manager software for ACA Way (conference and event planning platform)

Note: This timeline highlights critical dependencies across tracks; delays in one area may impact the progression of subsequent deliverables in another.

6-Month Delivery Timeline: Months 3-4

Continuing our strategic roadmap, here's a detailed look at the key initiatives and milestones planned for the third and fourth months of our accelerated delivery schedule. This phase focuses on significant development, beta launches, and foundational infrastructure enhancements.

1

Month 3: Development Intensification & Beta Launches

  • Life Insurance Track: Phase II development kickoff (Alpha)
  • Platform Infrastructure: Open OS expansion planning begins
  • New Product Development: Medicare platform beta launch
  • New Product Development: ICRA agent tools v1 release
  • Enterprise Tools: Agent website builder initial development
2

Month 4: Testing, Architecture & Core Features

  • Life Insurance Track: Phase II alpha testing with internal teams
  • Platform Infrastructure: Open OS architecture finalization
  • New Product Development: Group insurance framework development
  • New Product Development: Medicare beta feedback integration
  • Enterprise Tools: Website builder core features completion

This phase is critical for advancing our product offerings and solidifying the underlying technological infrastructure, ensuring robust and scalable solutions for our growing ecosystem.

6-Month Delivery Timeline: Months 5-6

Our final phase of the accelerated delivery schedule focuses on advanced development, comprehensive launches, and crucial system integrations, setting the stage for future growth and innovation.

1

Month 5: AI App Development & Enterprise Solutions

  • Life Insurance Track: AI app beta development
  • Platform Infrastructure: Enterprise analytics suite development
  • New Product Development: Multi-carrier Medicare launch preparation
  • Enterprise Tools: Agency risk detection system (ARDS) development
2

Month 6: Major Launches & System Integrations

  • Life Insurance Track: AI app beta launch and Phase II integration
  • Platform Infrastructure: Enterprise analytics suite full launch
  • New Product Development: Multi-carrier Medicare public launch
  • Enterprise Tools: ARDS launch and agency management portal integration

Note: This timeline highlights critical dependencies across tracks; delays in one area may impact the progression of subsequent deliverables in another.

Technology Stack & Innovation

Our commitment to pioneering the future of insurance technology is built upon a robust, modern, and agile technology stack. We leverage the latest advancements to ensure unparalleled performance, security, and scalability across all our platforms.

AI & Machine Learning

Embedded AI drives smarter decisions, from predictive analytics for risk assessment to personalized client engagement and intelligent automation of workflows.

Scalable Cloud Infrastructure

Our resilient cloud architecture provides the flexibility and power needed to scale rapidly, ensuring high availability and seamless global operations for our entire ecosystem.

Robust Security Architecture

Multi-layered security protocols, end-to-end encryption, and continuous monitoring safeguard all data and transactions, ensuring trust and compliance.

Open API Ecosystem

A comprehensive suite of APIs enables seamless integration with partners and third-party services, fostering collaboration and accelerating innovation across the industry.

Emerging Tech Integration

We actively integrate cutting-edge technologies like blockchain for secure, transparent smart contracts, future-proofing our platforms against evolving demands.

This forward-thinking approach ensures we're not just keeping pace with technological advancements, but actively setting the standard for innovation in the insurance sector.

Strategic Priorities & Next Steps

01

Expand Carrier Partnerships

Critical for Life Insurance Phase II and Medicare platform success. Target 15+ new carrier integrations across all product lines.

02

Scale Internal Adoption

Ensure Euclid and NewHealthMD reach 100% team utilization within 30 days of launch. Gather feedback for rapid iteration.

03

Accelerate AI Development

Focus engineering resources on conversational interface for Life Insurance Phase II. This differentiator requires sustained investment.

04

Maintain Delivery Velocity

Balance aggressive timelines with quality standards. Monthly releases keep momentum while allowing proper testing and iteration.

Comprehensive Product Roadmap: November 2025 - 2026+

This master timeline provides a high-level overview of our key initiatives and project milestones, spanning from the current status in November 2025 into the next year. It highlights critical dependencies and anticipated launch dates across various product tracks.

1

November 2025: Current Focus & Immediate Deliveries

  • NHMD projects: Due December 27, 2025
  • Euclid platform: NHP & Trucordia onboarding, Due December 27, 2025
  • Kiosk development: For AFE organization, currently in progress
  • Data Lake & Local DB: 5-week platform development ongoing
2

December 2025: Strategic Shifts & Preparations

  • Life Insurance Phase I: Launch moved to January 2nd week (awaiting carrier APIs)
  • Quotit Engine (OpenOS): Due January 1st week (David Lopez onboarding)
  • NewHealthMD website: Final launch and completion
3

January 2026: Major Launches & New Development

  • Life Insurance Phase I: Full market launch (January 2nd week)
  • Quotit Engine: Official launch (January 1st week)
  • Life Insurance Phase II: Development kickoff begins
4

February 2026: Initial Rollouts & Expansion

  • Event Manager: ACA Way software launch
  • Life Insurance Phase II: Alpha testing begins
  • Open OS expansion: Planning phase initiates

This roadmap provides a clear path forward, emphasizing key deliverables and allowing for agile adjustments to ensure successful product deployment and market impact.

Comprehensive Product Roadmap: March - June 2026

Continuing our strategic product development, this section outlines key initiatives and milestones planned for the second quarter of 2026, focusing on advanced phase rollouts, new framework development, and critical system integrations.

1

March 2026: Internal Testing & Initial Releases

  • Life Insurance Phase II: Alpha testing with internal teams
  • Medicare platform: Beta launch preparation
  • ICRA agent tools: v1 release
  • Enterprise analytics: Development phase
2

April 2026: Beta Launches & Architectural Finalization

  • Medicare platform: Beta launch
  • Group insurance framework: Development begins
  • Website builder: Core features completion
  • Open OS architecture: Finalization
3

May 2026: Advanced Development & Launch Preparation

  • Life Insurance Phase II: Beta development
  • Multi-carrier Medicare: Launch preparation
  • Agency risk detection system (ARDS): Development
  • Enterprise analytics: Advanced features development
4

June 2026: Integration, Refinement & Public Launch Prep

  • Life Insurance Phase II: Integration and refinement
  • Multi-carrier Medicare: Public launch preparation
  • ARDS: Testing and optimization
  • Agency management portal: Integration begins

This detailed roadmap ensures a structured approach to evolving our product suite, with each phase building upon the last to deliver enhanced value and capabilities to our users and partners.

Data Lake and Local Database Platform

This initiative builds a robust data foundation, combining a scalable Data Lake for raw storage with a performant Local Database for immediate analytical access. It's designed to power advanced analytics, machine learning, and rapid application development.

Week 1: Architecture & Setup

Design Data Lake & database schema. Provision resources, establish security, and set up CI/CD pipelines.

Week 2: Schema & Data Pipelines

Develop core database schema. Implement initial data ingestion from sources like CRM/ERP into the Data Lake. Configure data cataloging.

Week 3: Database Deployment & Optimization

Deploy & optimize local database instances. Transform Data Lake data for analytical workloads. Implement indexing for query performance.

Week 4: Testing & Performance Tuning

Conduct end-to-end integration testing for data flow and security. Perform load testing and tune performance for both Data Lake & local database.

Week 5: Launch & Documentation

Finalize user access and permissions. Prepare comprehensive documentation, including data dictionaries and operational guides. Plan for controlled rollout.

This agile 5-week plan ensures a rapid deployment of critical data infrastructure, laying the groundwork for data-driven decision-making and innovation across the organization.

Office Infrastructure & Hardware Setup

This initiative establishes a robust and scalable hardware foundation, featuring our custom-designed and built in-house server rack infrastructure, alongside secure networking and efficient user workstations. Our goal is to ensure a seamless transition from planning to full operational readiness, empowering our teams with reliable technology developed internally.

Phase 1: Custom Design & Component Sourcing

Define precise requirements for the custom server rack design, internal server components, networking, workstations, and security systems. Specify and source optimal components for performance, cost-effectiveness, and compatibility for our in-house build.

Phase 2: Component Procurement & Delivery

Procure all specialized components required for the custom server rack and other approved equipment. Manage logistics for timely delivery, inventory tracking, and initial staging of all materials for assembly.

Phase 3: In-house Rack Construction & Configuration

Construct and assemble the custom server rack in-house. Install all server components, networking equipment, and workstations. Configure all devices and install necessary operating systems and core software.

Phase 4: Testing & Security Hardening

Conduct comprehensive system testing, implement robust security protocols, set up backup systems, and optimize performance across the entire network, including the custom-built infrastructure.

Phase 5: Team Onboarding & Handoff

Provide user training, finalize documentation, and transition operational support to the IT team. Ensure all users are familiar with the new systems and our custom infrastructure.

This phased approach ensures meticulous planning, efficient internal construction, and secure operation of all new office hardware, aligning with our overall strategic growth and fostering in-house expertise.

Our Team: Building the Future of Insurance

Our success is driven by a diverse and highly skilled team, passionate about leveraging technology to transform the insurance industry. From visionary leadership to expert engineers and strategic consultants, every member plays a crucial role in delivering innovative solutions and ensuring our platform's robust evolution.

Leadership

Ariel Dominguez - CEO/CTO

Engineering Leadership

Alexander Vinokurov - Head of Engineering

Andrew Raychev - Head of Front-End and Consumer Product/Consumer Engineering

Anuar Cortez - Head of Back-End and DevOps

David Lopez - Quotit Engine Lead

Consulting

Alfredo Dominguez Jr. - Algorithm Consultant

Planned Hires (Next 6 Months)

AI Engineer (Position Open)

Full Stack Engineer (Position Open)

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